TERMS & CONDITIONS

INTRODUCTION

Why Ann made is a fashion, jewelry & music project run by Yoona Kim and offers a service to customers via a website (the “Site”). By using the Site, you agree to the general terms and conditions (the “T&C”) which are effective upon acceptance. If you do not agree to the T&C, you must exit the Site immediately and discontinue any use of information.

 

If you have any questions about the T&C, please contact yoonakim@whyannmade.com

INTELLECTUAL PROPERTY

All materials, including images, illustrations, designs, icons, photographs, written and other materials that are part of the Site are intellectual property owned or controlled by Why Ann made. Why Ann made, or as otherwise stated, has intellectual property rights over all patents, copyrights, trademarks, design rights, database rights, service marks, trade secrets, rights in know-how and confidential information, image rights and any other intellectual property rights (whether registered or unregistered) and all applications for the same.Without limiting to other remedies, Why Ann made may limit, suspend or terminate services towards you, prohibit your access to the Site, services, applications and tools, and/or take legal actions to keep you from using the Site, services, applications or tools.

PAYMENT

 

METHOD OF PAYMENT

Why Ann made accepts PayPal Pte. Ltd. (“PayPal”) as a payment services provider and acts as such for the Site. You agree to pay all fees incurred in connection with your purchases at the Site at the rates in effect when the charges were incurred.

 

In case you pay with E-Check via Paypal, the transaction should require 3-5 business days to complete, but it could take up to +8 days. Your order will start being prepared right on schedule, but the items can be shipped only after the transaction is completed. Please note that Why Ann made is not responsible for any delay of shipping caused by transaction delay.

In relation to your use of PayPal, it is governed by the user agreement of PayPal services and you must consider carefully when choosing whether to use the PayPal services. You must be the beneficial owner of your own PayPal account and use it only on behalf of yourself. You are solely responsible for understanding and complying with any and all laws, rules and regulations of your specific jurisdiction that may be applicable to you in connection with your use of the PayPal services, including, but not limited to, those related to export or import activity, taxes or foreign currency transactions.
 

TAXES

It is your responsibility to determine what, if any, taxes apply to the payments you make and it is your responsibility to pay any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes with respect to each of your purchases. Why Ann made is not responsible for determining whether taxes apply to your transaction or remitting any taxes arising from any transaction. Please note that you may be subject to withholding taxes or other tax liabilities with respect to importing services from a foreign entity.

 

CURRENCY

All fees on the Site are quoted in United States Dollars (“US Dollars”). All transactions conducted by or with Why Ann made, including sale of items shown on the Site, issuance of gift certificates and/or credit for returned merchandise, are made in US Dollars.

Any requests for payment in a currency other than US Dollars will be converted to US Dollars at the exchange rate determined by PayPal. Please refer to the user agreement of PayPal for details. By proceeding with your authorization of the payment transaction, you are agreeing to the currency conversion on the basis of the exchange rate determined by PayPal. Acceptance of the exchange rate by you is an irrevocable undertaking to complete the transaction. If for whatever reason the transaction cannot be completed in connection with currency conversion, Why Ann made will not be liable for any fees or charges payable or for any losses incurred as a result of the currency exchange.
 

SHIPPING

Why Ann made offers free shipping internationally via Korea Post Standard Mail (without tracking), and for purchase over USD 60 via Korea Post Registered Mail. Delivery generally requires 10-20 business days worldwide. (might take longer during the holiday seasons)

For countries such as USA, Canada and Australia, the tracking info will be provided only until the departure from Korean border, not fully until the arrival to the recipient.

If you want to receive your order faster you can upgrade the shipping method, for the availability and further information please contact yoonakim@whyannmade.com.

RETURNS & EXCHANGES

Why Ann made will refund or exchange, at its sole discretion, an item when you return it in its original condition (i.e. unopened and unused, in its original packaging and with tags) within 14 days of the item being delivered to your nominated address, unless the good is faulty.

 

Why Ann made do not refund or exchange personalized goods.

 

When promotional discounts are applied to an item, in the event of a return, you will not be refunded the discounted proportion. In addition, any complimentary promotional gift given with an order must also be returned if you are returning those goods to which the gift related. Why Ann made will consider the condition of the goods being returned before deciding whether to make a refund or exchange.

If the good is faulty, defective or incorrect, Why Ann made will exchange the good with a replacement item. In any event, Why Ann made does not provide cash refunds.

 

Any special shipping costs that were made upon your request will not be refunded.

 

The return shipping costs are charged to the customer. The shipment, until the confirmation of receipt, is under the full responsibility of the customer. In case the item is damaged during transport, Why Ann made will inform the customer (within 5 working days from receipt of the goods at their premises), to allow him/her to promptly report his/her complaint to the courier chosen by him/her and obtain a refund of the value of the goods (if insured), in this case, the product will be put available to the customer for return, simultaneously the request for withdrawal will be canceled.

Please note that your return costs will not be reimbursed and Why Ann made is not responsible for any item lost or stolen during return shipping. You are recommended to send your return via Registered Mail or carriers to ensure that the return item reaches us. Why Ann made will not be held responsible for any lost or damaged return item and reserve the right to charge you for any such lost or damaged item.

Why Ann made reserves the right to change our Returns Policy without prior notice and/or to reject any exchange requests at its sole discretion.

NO REFUNDS WILL BE MADE TO CUSTOMERS RESULTING FROM CHANGES IN CURRENCY RATES.

PRIVACY POLICY

Why Ann made receives, collects and stores any information you enter on this website or provide in any other way. In addition, Why Ann made collects the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. Why Ann made may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. Why Ann made also collect personally identifiable information (including name, email, password, communications); payment details, comments, feedback, product reviews, recommendations, and personal profile.

 

Why Ann made collects such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide Users with ongoing customer assistance and technical support;

  3. To be able to contact Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which Why Ann made or the business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Why Ann made is hosted on the Wix.com platform. Wix.com provides Why Ann made with the online platform that allows to sell the products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

Why Ann made may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Why Ann made, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement Why Ann made may have with you. For these purposes Why Ann made may contact you via email, telephone, text messages, and postal mail.

 

Why Ann made reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Why Ann made makes material changes to this policy, will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, Why Ann made uses and/or discloses it. 

The customer, at any time, has the right to withdraw consent to the processing of personal data with written notice to be sent by e-mail or by post to the office of Why Ann made. Marketing communications will be sent only with the explicit consent of the customer issued together with the authorization to process and send in the online registration form.

For purposes of EU data protection law, I, Yoona Kim, the owner of Why Ann made, am the data controller of your personal information. If you have any questions or concerns, you may contact me at yoonakim@whyannmade.com. Alternately, you may mail me at:

Yoona Kim / Why Ann made

43 Yeonhuiro-2Gil 03784 Seoul South Korea

 
 
 
 
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© 2019 Why Ann made. All rights reserved.